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DPCC Grievance Cell

Delhi Pradesh Congress Committee

Our Leadership

Dedicated leaders serving India with integrity and vision

Mallikarjun Kharge
Congress President

Shri Mallikarjun Kharge

President, Indian National Congress

Rahul Gandhi
Leader of Opposition

Shri Rahul Gandhi

Leader of Opposition, Lok Sabha • INC National Leader

Devender Yadav
DPCC President

Shri Devender Yadav

President, Delhi Pradesh Congress Committee (DPCC)

Narender Sharma
Grievance Chairman

Shri Narender Sharma

Chairman, Grievance Cell Delhi Pradesh Congress Committee

Delhi Pradesh Congress Committee Members

Devender Yadav
Devender Yadav
President, DPCC
Vijender Chaudhary
Vijender Chaudhary
District President Patpat Ganj DPCC
Harsh Choudhary
Harsh Choudhary
District President Badar Pur DPCC
Inderjeet Singh
Inderjeet Singh
District President Rohini DPCC
Mohd Usman
Mohd Usman
District President Chandni chock DPCC
Rajesh Yadav
Rajesh Yadav
District President Najafgarh DPCC
Rajkumar Jain
Rajkumar Jain
District President Babarpur DPCC
Sidharth Rao
Sidharth Rao
District President Adarsh Nagar DPCC
Sumit Sharma
Sumit Sharma
District President Krishna Nagar DPCC
Varun Dhaka
Varun Dhaka
District President Kirari DPCC
Virender Sharma
Virender Sharma
District President Mehrauli DPCC

DPCC Grievance Cell Members

Shri Narender Sharma
Shri Narender Sharma
Chairman
Dr. Sheettall Khurana
Dr. Sheettall Khurana
Vice Chairman
Dr. Jeet Singh Yadav
Dr. Jeet Singh Yadav
Vice Chairman
Mahender Bhaskar
Mahender Bhaskar
District President Karol Bagh DPCC
Mukesh Sharma
Mukesh Sharma
Vice Chairman
Ram Bharara
Ram Bharara
Vice Chairman
Surinder Singh Matharu
Surinder Singh Matharu
Vice Chairman

DPCC District Chairmen

Arun Bharadwaj
Arun Bharadwaj
District Chairman Karawal Nagar
Chahat Miyan
Chahat Miyan
District Chairman
Sunil varma
Sunil varma
District Chairman Rohini
Vikas gomati
Vikas gomati
District Chairman
Masood Alam
Masood Alam
District Chairman

About Grievance

A grievance is a formal expression of dissatisfaction or complaint regarding any service, facility, or administrative matter that requires attention and resolution. Our grievance redressal system ensures that every concern is addressed promptly and effectively.

What Constitutes a Grievance?

  • Service deficiencies in public utilities
  • Infrastructure and maintenance issues
  • Administrative delays or inefficiencies
  • Corruption or malpractice complaints
  • Violation of rights or entitlements

Important Points

Before Submitting a Grievance

  • 1
    Ensure your complaint is genuine and supported by facts
  • 2
    Provide accurate contact details for follow-up
  • 3
    Attach relevant documents or photos as evidence
  • 4
    Keep your tracking ID safe for future reference

Resolution Timeline

MCD Issues 3-5 Days
State Issues 1-2 Weeks
Central Issues 3-4 Weeks

Need Immediate Assistance?

Our support team is available 24/7 to help you with urgent grievances

Helpline: 1800-11-7777
Email: support@congress-grievance.gov.in
Available: 24/7

Grievance Statistics Dashboard

Comprehensive performance metrics and insights into grievance management efficiency.

Grievances by Category

Monthly Resolution Trend

92%
Citizen Satisfaction Rate

Based on post-resolution surveys

78%
First Contact Resolution

Issues resolved in first response

24/7
Support Availability

Live help desk assistance

Report & Track Grievances

Submit your complaint and see how we've helped others

Recently Resolved Complaints

See how we've helped citizens resolve their issues

Submit Your Grievance

Origin Details
Complaint Details
Personal Details

Complaint Origin

Track Your Grievance

Monitor your complaint status with our visual tracking system

Enter Tracking Details

Enter your grievance tracking ID to check the status

Grievance #CONG-2023-08742

In Progress

Subject: Water Supply Issue in Mayur Vihar Phase 1

Submitted: October 15, 2023

Category: Civic Issues

Grievance Progress

Grievance Submitted

October 15, 2023

Under Review

October 16, 2023

Action Initiated

Currently in progress

Resolved

Pending completion

Estimated Completion

Expected resolution by October 25, 2023